When an appointment is booked I don’t get an email telling me an appointment has been made or the details of said appointment.
When your appointment is booked, our system works together with your Google Calendar. When an appointment is set inside Google, you have Alerts that you can configure.
Please follow the instructions below.
To help make sure you don’t forget an event, you can get notifications on your phone, computer, or by email. You can change your notification settings for a single event, or all your events.
Change your notification settings
The changes you make on your computer also affect your mobile notifications. For example, if you choose a pop-up notification for 60 minutes before on your computer, you’ll also get a notification on your phone 60 minutes before your event.
Turn notifications on or off
You can choose whether to have notifications for events, and whether you want to get notifications over email or in your browser.
Open Google Calendar on your computer.
In the top right, click Settings Settings> Settings.
At the top of the page, click the Calendars tab.
Next to your calendar’s name, click Edit notifications.
Click Add notification or edit an existing notification.
At the bottom of the page, click Save.
Note: To get notifications on your computer, you need to have Google Calendar open in your browser.